I am currently working for IEEE as a Communications Analyst. I am currently NOT looking for another opportunity, but if the perfect one were to come along, I may consider it for the following areas: Google Apps Deployment, Systems Administrator in an Active Directory environment, Computer Support Specialist, or Network Administrator.
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IEEE Piscataway, NJ Nov 2016 to Present
Communications Analyst
Manage entire email environment, including Google Apps integration
Manage AWS Listserv environment.
Responsible for onboarding\offboarding of users where it relates to email.
Handle any email related issues, or tickets to resolution.
Dito Manassas, VA Feb 2015 to Nov 2016
Deployment Engineer
Architect and lead Google Apps deployments for customers coming off of legacy mail systems such as Microsoft Exchange Server 2003/2007+, GroupWise 6.5.6+, IMAP, etc.
Develop and execute on project outlines aligned with Dito and Google methodology while continuously refining best practices.
Effectively and accurately scope projects through discovery using methods such as onsite client visits, remote control software, screen sharing, or voice calls.
Work closely with key business stakeholders with the customer, Google, and Dito.
Clean Slate Carmel, IN May 2014 to Jan 2015
Deployment Engineer
Provide technical support to current customers for all Google Apps related questions and issues.
Collaborate with customer to understand internal systems, and explain the transition.
Assist customer in preparing for the transition, including any changes needed to internal systems.
Dow Jones New York, NY Apr 2014 to May 2014
Deployment Engineer Contract
Provide technical support via Google Apps Deployment Tech Hub.
Collaborate with customer to understand the Google Apps transition.
LTech Bridgewater, NJ May 2011 to Apr 2014
Deployment Engineer
Provide technical support to current customers for all Google Apps related questions and issues.
Collaborate with customer to understand internal systems, and explain the transition.
Assist customer in preparing for the transition, including any changes needed to internal systems.
Saint Peter School Belleville, NJ Jul 2009 to June 2011
Systems Administrator
Rebuilt and maintain Windows 2003/Exchange 2003 Active Directory network with Group Policy
Create and maintain school website
Support computers and smart-boards in the classrooms
Redesigned and rebuilt entire computer lab
Installed secure wireless access points
Agilent Technologies Budd Lake, NJ Apr 2007 to May 2009
Front Line Systems Administrator
Provided assistance for all computer problems for on-site and remote users
Maintained, deployed, upgraded hardware and software for employees as needed
Prepared standard images for PCs and Laptops
Performed recovery and migration duties for critical PC/Laptop failures
Installed and configured applications requiring corporate license servers
Installed and configured client-side backup software
Assisted in conference room setup for meetings and conferences
Installed and configured client VPN access
DSWolf Group, LTD New York, NY Jan 2005 to Nov 2006
Systems Administrator / Exchange Administrator / Desktop Support Specialist
Maintained multi-server network, including Windows NT, Windows 2000, and Linux servers
Maintained network security, and resources
Provided helpdesk resolution for all computer related problems on Windows 2000/XP workstations
Performed daily backups of all data
Supported setup and troubleshooting for hand-held devices
Maintained, deployed, upgraded, purchased hardware and software for employees as needed
Managed VPN access for remote users
Managed Polycom video conference unit
Rohn-Rogers Associates New York, NY Feb 2000 to Nov 2004
Network Administrator / Exchange Administrator / Desktop Administrator
Migrated to Windows 2000 Server, ISA Server, IIS 6 Server, and Exchange Server in a LAN environment
Organized the company text search database, and maintained it
Maintained Windows NT 4.0 Network with Exchange Server, IIS Server
Repaired and replaced all hardware on server and client machines to keep network running smoothly
Created and removed accounts for security purposes
Provided helpdesk resolution for all computer related problems on Windows NT4/2000 workstations
Performed daily and weekly backups of all critical systems, user files, accounting data
Signius Corporation Somerset, NJ Apr 1999 to Feb 2000
Network Administrator / IS Manager
Maintained Windows NT 4.0 Network with Exchange and SQL Server
Created and removed accounts for security purposes
Provided local and remote assistance with computer problems for all sites
Implemented Y2K tests on all company computers, and patched when necessary
Set up and maintained Exchange server for local and remote sites to retrieve email.
Performed daily and weekly backups of all critical systems, including SQL Financials server
Created custom reports for clients in SQL Financials
Traveled to off-site locations to upgrade from Novell to Windows environment as well as help with other problem resolution
Lucent Technologies Warren, NJ Jan 1998 to Apr 1999
Classroom Facilitator / Helpdesk Technician
Designed intranet web site with IIS for classroom course information using Front Page and Notepad
Offered student support via email for Microsoft Office Suite, Windows 95, and Internet courses
Maintained irc chat server for other off-site classroom facilitators
Resolved computer problems such as network connectivity, email, Lotus Notes, telnet logons, printer errors, web access problems, and all other general PC issues that would surface
Installed standard Lucent software, and configured it for use
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